FAQ

  • | CONFIRMATION EMAIL |

    • Please allow up to 24h for your confirmation email to be received in your registered email address inbox. We recommend checking your junk/spam folder as well. If you did not receive a confirmation email within this frame, simply send us an email [info@bazaardeluxe.be]. We will solve this problem asap. An order will only be shipped out when the payment has been successfully made.
    • All orders are send on regular working days. Delivery times may take a little longer during public holidays. Below you can check the delivery times and the delivery cost per country. All prices below are included 21% vat, except the non-eu countries.

  • |DELIVERY & SHIPPING |

    • In the near future we will ship international.
      At the moment we ship to Belgium and other neighbouring countries.
    • Shipping rates may vary depending on your location,
      below you can check the estimated delivery times
      and the delivery cost.

      All customs duties and taxes are the responsibility of the customer.
      All prices are included 21% vat, except the non-eu countries.

    • BELGIUM
      – standard shipping cost 4€
      – delivery 1-3 days
    • – local pickup @Veganerie (Loving Hut), R. de Somerplein 13, 3000 Leuven
    • NETHERLANDS
      – standard shipping cost 6€
      – delivery 1-3 days
    • GERMANY & LUXEMBOURG
      standards shipping cost 7€
      – deliverey 1-3 day
    • FRANCE
      standards shipping cost 8€
      – deliverey 1-3 days
    • UNITED KINGDOM
      standards shipping cost 10€
      – deliverey 1-3 days
    • SWITZERLAND
      standards shipping cost 13€
      – deliverey 2-4 days
    • ITALY
      standards shipping cost 14€
      – deliverey 2-4 days

  • |PAYMENT METHODS |

    • We accept payments with Paypal, credit card and maestro.
    • However if you live in Belgium, we can arrange orders more personally.
      Feel free to contact us by email [info@bazaardeluxe.be].

  • |STYLE & SIZE GUIDE |

  • For more sizing information please click here  >size guide <<

    Still need more help?
    Don’t hesitate to contact us on [info@bazaardeluxe.be]

  • |RETURNS & EXCHANGES |

    • You have 14 days to return or exchange your product for a different item or color, after the product is received. In the case of a return we will give you a full refund of the product price (exclusive the shipping cost) within 30 days by banktransfer (after we have received your bank information). In case of exchanges we will give you a refund of the difference within 30 days by banktransfer (after we have received your bank information). In case the purchaser want to return or exchange the product, the purchaser will be responsible for the shipping cost to return the product.

      All the products you want to return or exchange need to be returned
      in the same condition as delivered.

      In case you want to return or exchange your product,
      you can send us an email [info@bazaardeluxe.be].

      If you received an incorrect or damaged product, please contact us directly [info@bazaardeluxe.be].
      We will resolve the problem as soon as possible.

  • |TERMS & CONDITIONS |

    •  PRICING
      All prices displayed on the website are in Euros and include* 21% value added tax (vat) and exclude shipping costs. The shipping costs are added to the order when the product is placed in the shopping bag. shipping costs may differ from country to country. Please find more information about delivery charges for each country in the section delivery & shipping.
    • * all prices given in the online shop for european union (eu) customers are include Belgian vat (21%). For non-european union (eu) customers the prices in the online shop are exclude dutch vat (21%)

    • PRIVACY
      We only use your personal information for processing and delivering your order correctly and for keeping you up-to-date about your order and our services. Your personal information will not be shared with any third parties. 

    • OWNERSHIP OF RIGHTS
      Any use of this website [www.bazaardeluxe.be] or its contents, including copying, storing it in whole or part, other than for your own personal, non-commercial use is forbidden without our permission.